Transfer Analyst (IPv4)

New York, NY

The Transfer Analyst is a key part of the IPv4.Global team. This analyst role is primarily responsible for making the transfers happen, after an agreement has been reached between a buyer and a seller on our online marketplace. Their talent and service provide our major differentiator from our competitors.

The Transfer Analyst uses our tracking system to track all transfers in progress that are assigned to them. They help both buyers and sellers to complete the necessary steps for the transfer, with detailed knowledge of RIR processes and policies. They monitor RIR sites, and when a transfer has been completed, finalize the transfer of funds and complete the transaction.

In addition, they answer questions submitted through Contact Us forms sent from the HilcoStreambank.com web site, verifying registration and client details, managing lease invoices and payments, and related administrative work.

Occasionally, the Transfer Analyst may represent the company at industry conferences and trade shows.

We have an inclusive and welcoming team providing belonging, support and training, and as we continue to improve our business this associate will be able to take on new responsibilities with new opportunities.

 

What You’ll Do

  • Improve our already world-class customer service.
  • Help our customers through the transfer process.
  • Represent us at conferences around North America and around the world.
  • Stay in close communication with customers and keep good records so we can back each other up when needed.
  • Review new registrants on our platform to make sure they are legitimate.

Your Success Plan

  • In your first 30 days, you will begin onboarding training to gain a proficient working knowledge of the IPv4 market and IPv4.Global’s sales, service, and delivery processes. During that time, you will learn our procedures and take online training on the registry system.
  • You will gradually take on parts of the role until you begin owning specific transfers.
  • As you grow into mastery of our processes and registry procedures and systems, you will begin taking on transfers with more complexity, such as inter-regional transfers.

What You Need To Succeed

  • A background where attention to detail is essential.
  • An understanding of IPv4 is a plus but not a must have (we will help you with this if you don’t bring it to the role).
  • Time in a role focused on making customers happy.
  • Excellent English language skills. Additional languages are definitely a plus!

Why IPv4.Global by Hilco Streambank is Awesome! 

  • Major impact on a small but growing team.
  • Direct contact with global corporations.
  • Awesome team welcoming fresh perspectives and new experiences.

We strongly prefer candidates who are able to be in our offices in Times Square, New York, daily. At the least, onboarding will be in person for the first month, with regular visits thereafter.  

Hilco requires all employees to be vaccinated in order to visit any of our offices and to participate in any company driven in-person events.

Equal Employment Opportunity

As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

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