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sitehands

SOFTWARE PLATFORM AND RELATED ASSETS

Hilco Streambank is seeking offers for the intellectual property assets, including proprietary software platform, of Sitehands, an on-demand technology platform offering hands-on IT field services. The platform – which can be used to deliver and track any type of service – is fully-integrated to provide effective onsite services, delivering accountability, real time updates and transparency for field service transactions. The deadline by which interested parties must submit their bids for the assets has been extended to May 25 and the auction will now take place on May 27.

 

BID DEADLINE

May 25, 2021 at 12:00 p.m. ET

AUCTION

May 27, 2021 at 12:00 p.m. ET

 

ROBUST PROPRIETARY SOFTWARE PLATFORM CAPABILITIES

The platform is a successfully commercialized, scalable, Gig/Task platform including developed apps and has been utilized with several thousand gig workers and hundreds of clients. Originally built and operated as Sitehands, a matching service for IT professionals and contract work, the technology platform has robust business logic, fully developed mobile apps, and integrates with financial and accounting systems to support seamless workflow, including quality assurance. Similar platforms have been successfully launched for firms such as TaskRabbit, Uber, GrubHub, Instacart and Care.com.
 
The platform consists of a configurable workflow/state engine, an API to perform functions on the engine and connect to other systems of record, and a web portal. It provides immense flexibility and can be configured to support most industries through its custom form language, alerting and dashboarding, and its ability to provide custom workflows through standard business process languages (BPMN).

 

NUMEROUS USE CASES FOR A FIELD SERVICES PLATFORM

Aside from IT field services, the use cases for a fully-integrated platform abound.
potential sale structures

 

A FULLY INTEGRATED PLATFORM

Connecting client demand to service providers globally, enabling a fluid and transparent
market for service providers and recipients
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HISTORICALLY DELIVERING IT FIELD SERVICES TO FORTUNE 500 COMPANIES

Sitehands launched its proprietary platform as a service to provide companies and service providers with a marketplace for on-demand IT services, revolutionizing the way IT field services are delivered.
 
The platform automatically captures and maintains project execution status, deliverables and artifacts, allowing customers to track the status of their request in real-time and to use detailed consumption analytics to plan future services. According to Gartner, which named Sitehands one of the “Cool Vendors in IT Services,” Sitehands’ offering of consumption-based pricing is unique for corporate deskside support services. The company’s proprietary platform ensures customers receive the desired outcomes in a frictionless and cost-efficient model.
 
With a global network of more than 20,000 vetted and certified field service technicians and support for clients in more than 100 countries, Sitehands was a vendor for some of the largest Financial Institutions and Fortune 500 companies.
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BID DEADLINE

May 25, 2021 at 12:00 p.m. ET

AUCTION

May 27, 2021 at 12:00 p.m. ET
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SALE PROCESS

Salvatore LaMonica is the Chapter 7 Trustee of the Sitehands, LLC estate pending in the United States Bankruptcy Court, Southern District of New York. The Trustee, on behalf of the Sitehands, LLC estate, is selling this asset subject to Bankruptcy Court approval. Please contact one of the Hilco Streambank representatives listed below with any questions concerning the Sale Process, or to request a Non-Disclosure Agreement to obtain access to a virtual data room and demo of the platform.